Mackeeper scam11/23/2023 NOW WATCH: Mark Cuban explains why downloading Snapchat is a huge mistake We will update the post when we hear back. Macs can get clogged up with malware and viruses and keeping your machine clean is important.īusiness Insider reached out to Zeobit and has not yet received a response. Uninstalling MacKeeper - or, even better, not installing it in the first place - is the best option. The leak is just the latest in a long line of mistakes from a company that should protect your Mac. It’s bad enough they were ripping people off in the first place - now they’ve exposed their passwords.” Other options are available John Gruber, a well-respected Apple blogger, linked to the news that MacKeeper had exposed 13 million user accounts, saying: “That there are 13 million Mac users who’ve fallen for the MacKeeper scam is just heartbreaking. The comment received 700 upvotes. It’s unclear if a petition was launched. “We should start a petition to have Apple revoke their developer ID so it won’t install on the default setting on Macs,” wrote Reddit user Zlpoo. Business Insider has reached out to Apple to ask about the developer ID. MacKeeper is not available from the Mac App Store but can be installed without a pop-up because Apple has granted Zeobit a developer ID. “MacKeeper is malware, there’s no two ways around it.”Īnother thread created in September 2015, which has almost 4,000 upvotes, advises users on how to remove MacKeeper from a machine. “Run Malware Bytes Anti-Malware ,” advised one user when asked how to delete the software. Reddit’s r/Apple forum is also filled with posts about MacKeeper and its shady tactics. One of the top results for the search “MacKeeper” is a thread on Apple’s forums titled “ Do not install MacKeeper.” The thread, which links to advice on how to uninstall the software, has been viewed almost 70,000 times. The company (or people paid by Zeobit) has also created websites that promote favourable reviews, according to Apple blog The Mac Feed. The first was filed in 2013 against the developer of ClearMyMac, a rival Mac cleaning client, and alleged that the company had created fake profiles, leaving unfavourable reviews. Zeobit has filed two lawsuits against people who spoke negatively about MacKeeper, claiming defamation. In May 2015, Zeobit lost a $2 million (£1.3 million) lawsuit filed in Pennsylvania that claimed the company exaggerated security concerns on the Mac, forcing users into buying a full license for the software. The company agreed to set up a reimbursement fund for those who felt cheated by the software’s claims but admitted no wrongdoing. It’s unclear what the outcome of this lawsuit was, however. In January 2014, a set of plaintiffs from Illinois said that “neither the free trial nor the full registered versions of MacKeeper performed any credible diagnostic testing,” which would invalidate one of the key claims of the software. The company has faced multiple lawsuits over the way its software works. In many cases, customers say security threats are exaggerated or not detected at all. However, many users claim that the software doesn’t work as advertised. The software, which is available as a download, comes with a free trial, followed by a subscription that starts at £5.95/month ($9.99) and goes all the way up to £14.95/month ($21.99). MacKeeper offers multiple security products for Apple Mac computers. Vickery says he wasn’t looking for the information and stumbled across it. The details included names, phone numbers, passwords, user names, and more and were discovered by security researcher Chris Vickery who alerted Zeobit, the company which makes MacKeeper. MacKeeper, the anti-virus software for Macs that has been described as a “scam,” accidentally exposed the details of over 13 million users, according to a researcher.
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